Froedtert Tosa Health Center Urgent Care

My mom came in for a shingles diagnosis and hoping for a prescription for the large amount of uncomfortable pain she was in. She was in tears and sobbing and no one working there cared to help her. The doctor who met with her was also extremely rude and asked her if she’s a “googler,” referring to her rash and symptoms, like he didn’t believe her that it is shingles… (it was). Unnecessary and unprofessional comment.

I injured my back Monday night. I went to the urgent care due to extreme pain. After xrays that I actually cried through, it was determined to be a muscle strain/severe arthritis in my lower back. I was prescribed nothing for pain... not interested in heavy narcotics but needed something light for a couple of days. 24 hours later the pain is horrible. I called for some kind of relief. I was told the doctor who treated me was off today and that the doctors working today probably won't help me because they didn't treat me. The nurse then told me to see my primary in a week! I have already missed 3 days of work. Horrible horrible experience with them. Ultimately I told the nurse out of pain and frustration to just forget it and hung up on her. I have followed the doctor instructions and it

I did not make an appointment. My waiting time to see a physician was approx. 45min . That is not a long wait considering that I did not have an appointment. Staff and physician were very professional and friendly. I would definitely recommend .

Not sure about these whiner reviews here. Usually you get back what you put into something. Anyway, I had arrived about 10 mins. prior to the Sunday 8 a.m. opening hour. Sunday December 29th. You would have thought that there was some kind of bargain sale going on! Wow. That many sickies, including me?! They're jockeying their position to be up front and center. Approaching the only one reception woman working (What ails you? The check in reception desk), we had a pleasant exchange and I was already on my way to be cared for. Upon being called into a patient room by M.A. Mirat (spelling?), we exchanged cordial greetings as well. Here comes the waiting in the patient room game part. So, this is after she had taken my vitals and entered my "medical complaints" into their computer's system.

I couldn't have asked for a better experience at this urgent care clinic. I went in on a Friday night for some abdominal pain and waited for about 15 minutes before I was called back. The nurse, Carmena, was so kind and after I shared some personal history details with her, she shared her own experiences with something similar and it was truly so nice to connect with her that way. She responded to me with empathy and sensitivity and that is not something I ever take for granted in a medical setting! Dr. Hill then came in and I can't speak highly enough of her. She followed up on my every concern, took everything seriously and never made me feel like my concerns were unwarranted or invalid. Since I am prone to anxiety, just the fact that she never made me feel rushed, that she listened