Fred Meyer Pharmacy

The first time I came to this pharmacy I was setting up accounts for my children and I. While I was standing there waiting I couldn't help but notice an encounter at the booth next to mine, between Neil the pharmacist, and an elderly man. Neil was raising his voice at him and scolding him in front of everyone. The elderly man was just confused about something and kept trying to talk, but Neil just kept interrupting him. It ended with Neil tossing medication on the counter in front of the elderly man and walking off. I should've taken that as a sign not to do business with this pharmacy, but I really needed to order meds for my disabled son. I called the pharmacy a couple days later to see when the RX for my son would be ready - the lady on the phone told me they would "for sure be ready b

I used Fred Meyer pharmacy in Bend for over 10 years. But the Klamath Falls location can't get their act together. They are far too busy and unfortunately can't seem to manage the load. They need to hire more people, or work on figuring out their operations. For example when I called on a Sunday to get an ETA on an antibiotic, they answered the phone and said "hold please" and then I was on hold for so long I got automatically transferred to customer service. Once I was transfered back to the pharmacy, they picked-up and said "hold please" and the cycle began again. No context, no "we're very busy but will be with you as soon as we can...". Just "hold please". This happened 3 times before a human finally picked up 15 minutes into my wait. I get it, they're slammed. And I understand that pe

called and asked about my three prescriptions. the chinese lady on the phone said all three were ready for pickup. so i hopped i. the car and drove TWENTY minutes to the pharmacy. i prescription was ready, one was "stuck in the robot" and one was "too early to fill" so it was a wasted trip. 40 minutes of driving for nothing.

Every time I need a refill called to the physician it takes two weeks to get meds refilled, with new prescriptions the drug is not in stock and it takes at least 48 hours. Poor service and poor attitude

I've dealt with this pharmacy for years and I am done. They never have prescriptions in stock, the techs never know what's going on, medications are always on back order. Go anywhere where else if you want to save yourself a head ache !