Fountain Inn Post Acute

My mom had to stay here for a couple weeks for pt after a serious bleed in her hip. I can’t say enough about how wonderful the staff was! All the nurses and techs were so helpful and patient and kind. When my mom was first moved here I was upset that we would have to leave here and the nurse Andrèa comforted me and immediately started to tend to my mom. Malaysia was the sweetest tech and always had a smile. George was always there quietly to assist in anything my mom needed. When the TV in her room stopped working correctly and I mentioned it to maintenance they stopped right then and got her a TV from another room within 5 minutes. The property was always very clean as well. Unfortunately the shower room did have a smell of urine but I suppose that is to be expected. The only thing my mom

All the staff and employees are amazing! They are so nice and treat the residents with respect. The only thing I would suggest is address the urine smell a little more. I know the elderly probably get urine on the floor, and diapers in trash and residents wet or poop their diapers. But house keeping and nurses cna’s have to address this more.

The visit with my uncle was great. He seemed to be in good spirits. The nurses were wonderful. They all were nice and attentive. The room was clean and the bed was made up and neat. There was not anything that I can report that was negative. From the entrance in the lobby with the receptionist to the nurses everything was great. The staff were very nice.

I have a friend there for respite. We have been in many times to visit friends from church who are there for rehab. The facility is always clean, the staff are friendly and helpful. One CNA, Novell, is especially kind with my friend. The lady at the desk is very kind too. Thank you for providing great care. I am a retired RN so for me to say that things are great is really a good review.

I gave this place every benefit of the doubt during my Mom’s stay here. Nothing but good things to say about therapy and housekeeping. But they claim to do wound care and they DO NOT. My Mom had wounds on her heels and legs and the bandages were to be changed EVERY DAY. I didn’t visit every day and unless I sat there and asked people to do it, it didn’t get done. In fact, even when my Mom asked she was given excuses like ‘that’s not my job; the supplies are locked up; I’ll do it later’. Brought up many times to management and was told it would be taken care of. This place is a disgrace. Now my Mom has sepsis and is going to be on hospice. I will spend any time I can dissuading people from going to this facility. They do not care. *****EDIT****why on EARTH would I contact you NOW? I made mu