Forward Pharmacy

I didn't get this pharmacist's name, but the visit I had yesterday evening (2/13) in Monona was phenomenal. She/they went above & beyond to help me navigate getting my RX that wasn't covered by insurance at an affordable rate. I was discouraged prior because no one else seemed to want to help me. I almost took the RX elsewhere, but this person was so kind & encouraging. Thank you.

Forward Pharmacy has taken such great care of my family since our kid’s medical diagnosis six years ago. We knew that we couldn’t handle going to a chain pharmacy with as often as we would need to go – and Forward Pharmacy came through and then some! All of the staff at the pharmacy were so kind, compassionate, professional, and efficient. Thank you!

Forward Monona decided a few weeks ago to go from med boxes to ‘bubble packs’ with no consultation with patients. I requested to stick with the med boxes for several valid reasons, & they were completely unresponsive until after several calls for an answer, which was no. Since they had forced me to pay nearly $40 for med boxes that I only used briefly, I requested several times either the boxes or a refund. I was told several times the boxes would be delivered with my usual med deliveries. Weeks later, I have received neither a refund nor the boxes. I cannot recommend Forward Monona as they can be quite deceptive & unresponsive.

UPDATE MARCH 2025: The New Forward Pharmacy is just as good as the previous pharmacy. Eric is now my main pharmacist and is pretty stellar. We had an issue with a "prior authorization" needed for a medication refill but Eric took care of it as best he could. I am glad to go there as I have a lot of prescriptions for ailments being disabled. Thanks. Medicine Shoppe: The guy there really knew his stuff I went in for vitamins specifically cranberry concentrate and ended up getting a North a vitamin as well very knowledgeable and I'm going to put cranberry concentrate to the test! And by the way,you cannot drink a gallon of milk because within an hour or less most likely you will put puke up the milk because of the milk sugar.... Where is if you drink a bottle of cranberry juice you wou

My Mom and I went in there to get our flu shots. They were so pleasant and so efficient. The pharmacist gave us our vaccines, so knowledgeable and answered all our questions. Would definitely use them for more services.