Forefront Dermatology Cary, NC

I see Dr Soderburg. He was at another practice near my home. When he moved to Forefront I followed him because he takes time to actually listen and is helpful. I drive much further but it’s worth it. The office at Forefront has been very timely and the staff is pleasant. The only thing I don’t like is going through the call center … for scheduling it’s fine but for any other questions it’s cumbersome.

I am disappointed with my experience due to unexpected billing. I visited the doctor in December 2025 and paid $178 in cash since I don’t have insurance. I was told this would be my final bill. However, in January 2026, I received an additional bill for $46, which was unexpected and confusing. No additional services or procedures were performed beyond a simple checkup. Clear communication about costs would have been appreciated.

Yesterday was my second time there and again, so impressed by the welcoming of the front desk staff. The nurses and doctors are just as warm and welcoming. Both times was seen quickly and in and out in no time. Doctors took their time with me in both occasions and explained my treatment options. Was on the fence switching from my previous dermatologist that I have seen for over 20 years and could not be happier!

I’m giving this practice 3 stars, and it would be 5 stars if I hadn’t experienced what I did recently. Here is my explanation: I’ve been on birth control since August 2024. I’ve struggled with hormonal acne for a couple years and it really affected my self esteem. I tried lots of things before — Accutane (in high school), pimple patches, clindamycin, tretinoin, all sorts of creams and cleansers, etc. Nothing has ever helped my hormonal acne like birth control did. It literally took a few weeks for me to notice a few changes, and I felt amazing! My skin is so much clearer now after over a year, and most of my major scarring has faded from the extra help of otc creams. I was prescribed Tri-estarylla by Dr. Heffernan, I believe, last August. Everything was great — I was given helpful tips on

I’m not sure if I am the only one who experiences this, but I have yet to have a visit here where I leave satisfied and everything is well organized. Each appointment I have had, they forget to complete forms upon visit, do not pick up the phone when trying to inquire, and do not take accountability for errors. Strongly considering in changing dermatologists, this is getting exhausting and quite vexing. I would like to say the staff is all amiable and pleasant, however the lack of organization is unprofessional.