FirstCare Medical Office

I went to this location with my 7 year old son. As soon as I walked in I was met by a very rude and condescending receptionist. She had absolutely no manners and couldn’t even bother to greet us. Immediately she snappingly yelled that they were going on lunch. I tried to ask them a simple question multiple times but she continued to cut me off time and time again. She gave me no opportunity to even ask a yes or no question. She then proceeded to say I couldn’t stay in the waiting room because they were all going on lunch, while I saw another patient sitting there. I attempted to ask my question one last time and again I was met with the same resistance and attitude from the receptionist. At that point I chose not to continue dealing with the rude and unprofessional woman and I just left wi

Great experience at FirstCare. Dr. Sebastiano was easy to talk to, took very good care of me and went out of his way to assist me with an issue I was having. I made an appointment through Zocdoc the night before, but you can just walk in. Everything was simple and easy. Very nice people who work there. Definitely felt well taken care of.

Dr. Sebastiano and staff were wonderful! Highly recommend.

The receptionist that picked up today was rude, very short and spoke as if my calling the office was an inconvenience to her. I made an appointment through zocdoc and was calling to confirm and she basically was like no we don’t know about those appointments. Why are you on the platform for service if you don’t “know about those appointments”? Then the lady says they only take cash or check and no card payment (including my healthcare spending card would be accepted. I saw other reviews about the card machine not working (over a year ago) so I called to confirm and just from the phone cal I can see that this place is unprofessional and ghetto. She hung up the phone on me mid sentence. I called back and asked how do I cancel the appointment. She said and I quote “you’re better of just cance

The worst medical facility I've ever encountered! I paid $10 copay for my visit I get surprised 6 months later that i'm receiving charges of $40 because whoever is billing my insurance they put it as an urgent care not primary care. Horrible interaction with the billing company because they are located somewhere in Utah which is impossible to hold them on the phone. WORST OF THE WORST STAY AWAY FROM THEM!