Fayetteville Urgent Care and Family Medicine

I conducted my initial appointment a couple of weeks ago. I had a follow up scheduled for today but wasn’t able to keep the appointment. I came into the office at 7:50 to see if I could be seen in the morning for the five minute conversation that a follow up appointment requires, no availability. Probably shouldn’t advertise you accept walk-ins if you don’t indeed accept walk-ins. rescheduled my appointment. If there was anything wrong with my labs I won’t know until the follow up because the provider doesn’t make phone calls. As a VA community care referral patient I’m definitely disappointed in the level of care and access provided by this urgent care clinic.

Worst clinic I have ever had to visit, if you are referred to this clinic run in the opposite direction. If VA Community Care sends you, run away from them even faster. The staff is rude, lazy, and careless, except the nice lady that does scheduling. No, I take that back. She was so rude that she stopped answering my calls, I ended up calling from another phone number. After my last appointment the same lady and the heavyset employee had started talking negatively about me, until I stood up they realized that I hadn't left. How long does a disabled veteran have wait for refills, referral for optometry specialist, lab results, or for the doctor to call back? This has been the worst 9 months of so-called routine medical treatment that I have experienced, if VA truly cares for us Veterans, sh

When I visited the office, I was thinking I don't know. When, I needed a refill on my medication there has been no refill since somewhere around October. I have no idea about how it broke down, but I've been trying to get a refill since then. Typically, if there's an asterisk on your prescription, you message you care provider or call the pharmacy for refills on chronic conditions. This time, I saw the asterisk, messaged the VA, they told me I had to contact this provider. I've left message starting in October and nothing. I don't know maybe, they won't refill a prescription unless they see you in the office. Maybe, they want another diagnosis, maybe there's a glitch between the VA system and there office. Maybe, they have write it by hand. I just don't know.

Worse clinic I have ever been to. I went for my scheduled appointment. I was 15 mins early. Upon arrival I was greeted and sat down. After taking my vital and being escorted back to a room. I waiting for a hour and a half. The gentleman that took me to the room said he forgot to ask me a few questions. After that I was told to please have a seat back in the waiting room. I told them I have been here 1.5 hours past my appointment time. All he did was apologize. Nothing from the doctor at all. I walked out being there for 2 hours without seeing the doctor. A huge waste of time and money on the me and the VA. Don’t let the VA schedule this place as a primary care provider. Hope this helps my fellow Vets.

Go literally anywhere else. Tried telling me I don’t get to choose what services I get done lol. I told her I’m not doing blood work, I was there for a hurt wrist. Because I said I’m not wasting time with drug tests and blood work, she said “I don’t think I’m going to take care of you”, like alright woman. You’re a business regardless of what you think. You don’t get to charge my insurance for whatever you want just because it doesn’t cost me anything.