Family Vision Center

I didn't think I'd ever be excited about an eye dr appt had but such a great experience!!! The office is very high tech so I feel like it was the most comprehensive exam I've ever had. Also, now that I'm older my vision is more complicated, I need correction for far away and up close and computer glasses for work. Dr Wagner understands all of that and refined my contacts and glasses perfectly. All the staff is also super friendly and the process from intake through glass shopping was so efficient. Highly recommend!

I had a great eye exam! Dr. Rob is honest and thorough and took the time to listen to my concerns about my dry eye and vision changes. Daniel (Optician) was wonderful and helped recommend frames for me after not wearing glasses for many years. The entire FVC staff was friendly and made the exam very smooth.

Very clean and thorough place. The doctor has your best interests at heart. Unfortunately they don't explain stuff very well to you when it comes to insurance. They had additional exam they asked if I could get there or somewhere else and I said why not sure. They said that this exam is covered by Medical and I said okay sure. What was not explained to me was my entire eye exam with them at that point be switching to my medical and not my vision. So instead of just paying for that one additional on my medical, I now paid over a $400 bill for the entire exam. That additional exam that was $49 when i looked at the bill because I had to now meet my deductible and pay for the entire exam against my medical. This should have been a $20-30 exam using my vision and I would have just paid the $49

Such a wonderful life changing experience with my dry eye treatments. The Optilift, Optilight, Optilux. The staff and Dr Rob are so caring, sweet and professional. Would recommend to any family, friend or a perfect stranger.

Edit 9/9/25 Dr Rob sent me an email message even though he was on a family vacation and apologized that we had a disconnect, inquired about my eye, and assured me that he was concerned about what happened and wanted some more info from my perspective. I have upgraded my review from one star to three and I want to make clear that I have been going there for years with never having an incident. This was purely a communication issue and absolutely not a practice issue. I applaud Dr Rob for reaching out personally and I encourage others to continue to have conversations with these providers as we all can do better, me included. ------------------- I've been going here for years and I had an eye emergency and they were more concerned about getting correct insurance information then actually