Eye Openers

I do not recommend this office. My daughter had a comprehensive exam and we paid separately for a contact lens fitting only a few months ago. After she experienced ongoing issues with her toric lenses tearing and shifting under her eyelid, we asked about switching to daily lenses to address the problem. Instead of a constructive discussion or trial option, we were told we would need to pay for another exam. Communication throughout this process was poor. Requests related to prescriptions for outside retailers were not handled promptly, and calls were not returned. Obtaining a copy of our prescription became unnecessarily difficult. I also ordered glasses using the prescription provided and the lenses were noticeably blurry, with an axis measurement significantly different from prior pre

I cannot say enough good things about this doctor - immediately was seen and they were so helpful in explaining things, working on getting you the best price, and finding a pair of glasses. Never felt rushed, just a refreshing experience start to finish. Highly recommend.

I called to see if they took walk ins and they told me they don’t but they had a cancellation that day and got me in, (January 29th) which was great. The bathroom was closed which sucked as I’m pregnant. Dr was great, eye exam was thorough, and picking out frames was easy for me. The person I picked out frames with told me my glasses would be in in 7-10 days. I figured business days so around 2 weeks. After 3 weeks of not hearing anything I called to check on my glasses and they told me there were delays from the weather. Another week passed (4 weeks since appointment) I called again and they still weren’t in. A day before the 5 week mark the person who I originally picked out frames with called to tell me my glasses had come in a couple weeks ago, but came damaged so they had to be shippe

Title: Shocking Disappointment at Eye Openers - A Clear Case of Misleading Practices I’m beyond disappointed with my experience at Eye Openers. While my exam with Dr. Hinspeter was exceptional, the rest of the experience, especially with the staff, was appalling. Here’s a breakdown of the issues: I had my first appointment on 2/28/25 with Dr. Hinspeter, and it was genuinely the best eye exam I’ve ever had. The doctor took the time to explain things I hadn’t learned before, and I felt well-cared for. However, everything took a turn after the exam. I have endured months of being run-around just to get my eyeglasses prescription. The staff member who assisted me was overly pushy about buying glasses from the practice. I had brought my own used Jimmy Choo frames to have re-lensed, but the

They are the best! Treat you like family! Always happy to assist with whatever you question or concerns are. Goes above and beyond in customer service, before, during, and after your visit.