Eye M.D. - Ophthalmology

Wasn't crazy about the reception the lady was rude when i asked about pupil measurements she said that didn't matter. Now I've been waiting 5 weeks for my glasses. First time I called said would have end week, waited a week called again was told they had problems w the lenses should have soon, 3rd time I called at 4 weeks was told frame was on back order and they now had at lab should have glasses a couple days, 5 weeks tomorrow and still waiting, ugh

Absolutely recommend after I suffered for over a year and two months due to a super well advertised place in Nashville performed cataract and glaucoma surgery on both of my eyes with various eye drops that kept my eyes super inflamed. Dr. Mahan corrected the problem with my first visit. The office staff, technicians and doctors are caring and knowledgeable!

I called to make an appointment for my mom because she has been struggling with a persistent stye in her eye. We originally contacted a different office in Tullahoma, but they couldn’t schedule her until the end of April. They suggested I try this office instead. However, when the receptionist answered, she was not welcoming at all. As I began explaining the situation, she abruptly cut me off as soon as I mentioned that it was a stye. She immediately stated that a stye was not an emergency and that the doctor would not “fit in” my mom for a “simple” stye. She told me that, for their office, this would not qualify as an emergency appointment. Had she allowed me to finish, she would have understood the full situation. My mom has been dealing with this stye for nearly three weeks. She has a

Honestly one of the worst reception staff I have dealt with, out of all the eye doctors please go somewhere else

Was treated extremely rudely from the staff. Have till yet to get my glasses after 3 weeks after ordered. After 6 phones calls to the office being treated rudely everytime. Was now told it’ll be 7-10 more days before I get the glasses.was told to be grateful that I’m getting them at all. That they don’t make money on glasses they done it as a favor to me. Spoke with the owner concerning the way customers are being treated. She defended her employee. And that she does not want any of CSX railroads business anymore. So if you want to be treated extremely rude and disrespectful. And don’t care if you need your glasses in a reasonable amount of time or who knows if I will get them at all now. Go see these folks they won’t help you out!