Exer Urgent Care - Downtown - Washington Blvd

I had a 1:00 PM appointment on 12/29/2026 and completed all the paperwork online in advance, hoping that would help streamline the visit. However, it took about 40 minutes past my appointment time before I was brought into a private room for basic vitals (blood pressure and SpO₂), and nearly two hours after my scheduled time before I was able to see the doctor. Unfortunately, this resulted in me missing important work hours. The out-of-pocket consultation fee was $215, which felt quite high given that the actual time spent with the doctor was only a minute or two, and the visit felt rushed. I wanted to share this feedback in the hope that scheduling efficiency and patient experience can be improved.

The doctor refused to see me and didn’t even have the professionalism or decency to tell me directly. Instead, they sent the front desk staff to relay the message. I asked for the doctor to speak to me personally and was refused a second time. Terrible service!

Absolute worst urgent care, sat here for 2 hours with an appointment, receptionist don’t care they just keep switching off for lunch

Gave me false information don't know if Dr should even be working there told me I might be pregnant which I was NOT. Not even close and certainly didn't know what she was talking about

They gave me a really good service ami is really nice with the patient