Excelcare at Lewes

I highly recommend Excelcare for their outstanding senior living environment and exceptional staff. Their facility is always clean and welcoming, and the staff are consistently friendly, engaging, and supportive during our Positive Music Time Musical Activity Program. We provide residents with a joyful one-hour musical experience, including hand instruments and themed word searches, and it’s inspiring to see how much they enjoy the music despite many being in wheelchairs. Excelcare’s dedication to creating a positive, inclusive atmosphere truly enhances the residents’ well-being and makes our visits a pleasure.

My dad’s second visit to this facility for respite care with dementia. Nurse Mary, Bethany Hall, has always taken good care of him above and beyond expectations which has provided trust and reassurance to his family. This is a tough hall to work in but the staff has good rep-ore with their tenants which is evident through the tenants reactions with the staff. The only thing I wish for the facility is updated equipment, beds, furniture, and a better laundry system. Thank you Excel care for keeping him safe!

Family member there for rehab was left in his room for hours upon arrival before seeing any staff. Staff frustrated saying their paychecks aren't clearing. Staff responding to simple questions with an attitude (I asked if there was a microwave available to heat up food if I brought it from home and i asked a different staff member for a urinal). Staff taking nearly an hour to answer call to go to the bathroom. Guess what? They took nearly an hour to come to the room and my family member couldn't hold it any longer and had to sit in his own stool. No, he isn't incontinent, he simply couldn't hold it any longer. Staff giving incorrect medications and/or incorrectly administering medications. The facility physician saw him for the first time after he had been there 6 days. They are not comm

My husband lived at Excelcare (formerly Harbor Healthcare) for almost 3 years, mostly in their Lewes unit, the memory care ward, until he passed away recently. He had continually declined with Parkinson's Disease, making the efforts of the nurses, the aides, & the physical therapists more and more difficult. I appreciated all of them for how hard they worked every day, a job I could no longer even attempt. His comfort was of utmost importance to his friend Nurse Mary up until the moment he passed away. It seemed that many of the residents there became part of a family, including the staff, which was heartwarming, especially for those residents who rarely get visitors. The central area is like a living room, welcoming those who live there & any who do visit. Thank you, Excelcare, & Accent H

My mom was in Harbor Health (Under Buena Vista) for three years and for the past couple of months under the new ownership of Excelcare. She recently passed away in the Lewes unit & her care there was wonderful. Nurse Mary and the other caregiving angels including nurse Andre saw to her comfort and peace and kept a close eye on her as she made her transition which took 4 days. Prior to being in the Lewes unit, she was at the Sussex wing for three years and the caregiving there was amazing as well. She was attended by wonderful nurses and her aides particularly Helen, Teresa & Joanna were full of lovingkindness. Even though this facility is a bit ragged around the edges & the cleanliness not up to my standards, I can overlook this because the caregiving was so superlative. Although positive