El Camino Health - Mountain View Hospital

The quality of care here is good. However their guest wifi in the surgery waiting room is terrible. I was able to connect to wifi with my phone, but tried about 30 times to connect my laptop with no success. I had work to do while I waited, but couldn't due to not being able to connect to wifi.

Absolutely the crown jewel / top shelf of hospitals! Just checked out and I can not say enough kind words and praise for the nurses, doctors, CNS, cleaning staff ! the entire hospital runs like a well oiled machine! It is clean and they are so organized and well staffed! I had to have emergency surgery and from start to finish , the experience was excellent! The food is even delicious! My surgeon was amazing and ended up saving my life !

I experienced excellent treatment at El Camino Health. My surgeon and her staff provided superb care in my pre-op appointments, the quadruple bypass surgery and after visits. The hospital provided equal care in my treatment during my surgery and stay. All services were easy to set up & all testing was completed quickly. Post surgery staff were helpful in making my stay as comfortable as possible. I also owe a lot to the staff for getting me up and moving, which helped in my progress to health!

HORRIBLE. Leaving and never again joining this group due to their incompetent billing department. I have been working with them for over 6 months on a bill I do not owe. I provided a letter from my Insurance that says I don’t owe. They didn’t care. Then my insurance reached out to me and told me the Doctor wasn’t in network because she didn’t have the correct medical credentials. They don’t care. They have no idea what their Doctors are doing. And after months of trying to resolve this. They won’t even give me a way to reach out to a Supervisor. They will have her call me.

The medical staff at El Camino are professional and top notch. The facility is also by far advanced. I had to stay at the hospital and I was well taken care of like I was the only one there. Thank you El Camino for your support..,