Eastside Vision Center

This was my first visit to Eastside Vision Center, but not my last. Dr. Mario Caballero truly cares about his patients. He took the time to review my medical history, ask questions and make proper modifications to my vision. This new prescription was perfect and improved my everyday function with being able to see. I truly appreciate the time he took during the exam and the patience he has to make sure all issues with vision are addressed.

Manager Mary Jane is rude, condescendingand of no help lacks empathy. We waited over 2 weeks for my husband's and my glasses which were ordered on 6/13/23! Extremely excessive. It wasn't til I called 6/27 that they explained they weren't sure why it's taking that long and would call back with an update, never received a callback instead I called back the next day and the lady advised me they made a mistake on their end and didnt send them or some type of hold but would try and get the lab to get our glasses done asap. We did get them finally on 6/29 they seemed fine while inside and when I put them on once we were out and about all I could see was this horrible florescent blue/purple reflection everywhere!!! Absolutely horrible. My husband's were the same I immediately called to see if I c

Love this place! Exceptional service and excellent Doctor; Armando, Vero thank you!

I would like to start by thanking the staff for accommodating my daughter's eye exam appointment. Being a busy mama doing errands trying to keep up with work , appointments and all. So we arrived at the location 20 minutes early or so I thought .. I was a day early .LOL OMG I was so embarrassed . So the Receptionist told me well you can update her information in the meantime . So I'm like yeah I'm already here so I did and was surprised when they called my daughter's name to the examination room for her Eye Exam . Thank you ...

5 stars for the doctor. 1 star for the staff. The doctor was very thorough and spent time to make sure everything was correct and well explained. Called weekly for 3 weeks for my contact trials. It wasn't until 3 weeks passed that they looked to find they never ordered them. Contacts didn't work out so I went in to order lenses. They said I already used my insurance. I ensured them I hadn't. I showed them the insurance website info. They basically said to bad. They weren't willing to call the insurance to check and didn't even suggest I call them. They were just done with me at that point. I went right home and ordered my glasses online using my insurance, no problem at all.