East Coast Hearing and Balance

Dr. Gaines is absolutely amazing! He takes time to explain everything and to answer all our questions. He even stayed late because of us twice. I love my new hearing aids and I am very grateful to Dr. Gaines for choosing them for me. I highly recommend Dr. Gaines

We had a great experience today with Dr. Gaines. We were here for my 3 year old son. He was great with him. Everyone was friendly, and it was very easy getting an appointment and checking in. The building is clean and we will definitely be back if we ever need another test done. Thanks for a great experience

Dr. Gaines and his staff are incredibly down to earth, friendly, and professional. Their kindness and personalities allow you to feel at ease and relaxed during the appointment. Dr. Gaines and his staff went well out of their way to help better my situation even when the military health system wouldn't. I recommend East Coast Hearing and Balance for all your hearing needs. After my experience I wish Dr. Gaines could take the place of my Primary Care Manager. I am extremely satisfied with my service from East Coast Hearing and Balance.

So helpful. If I could, I would give them 10 stars. My hearing aid stopped working while vacationing with friends in beautiful North Carolina. I have severe hearing loss, I could not understand any spoken word. I found East Coast Hearing online and called for guidance. I was told I could come right in to assess my aid. At the office, I received friendly, immediate care. I was in & out in 30 minutes with a functioning hearing aid at a very reasonable cost. I could not be more gratful. THANKS

I have had mixed impressions based upon several contacts. I have never dealt directly with Dr. Gaines. Update: I received a call from Dr. Gaines. I was very impressed that he took the time to discuss what was an understandable communication error. I am satisfied that He is committed to his patient's positive experience with his practice. Thank you Dr. Gaines!