Doylestown Health Urology

I don’t often write reviews for doctors, but I want to commend Doylestown Health urology and Dr Ragam for the outstanding experience I had with this office. The doctor and office staff were all responsive, considerate, and professional in every regard. They were great at answering phone calls and following up on questions and concerns that I had. Based on my experience, I would highly recommend them!

I absolutely had a great experience from the receptionist who greeted me when I first walked in the door to leaving the doctor's office. Dr. R was outstanding she was patient kind and understanding. I was in her office for about a half hour asking multiple questions never once did she dismiss me or get frustrated. She acted as if she had all day to sit there and I was her only patient, I truly felt like I mattered.

I can't say enough good things about Dr. Gottlieb. She was incredibly warm and professional; for the first time in many years, I felt like a doctor treated me as a real person. She quickly and effectively diagnosed and treated my issue, after I had been dismissed by many other doctors. She also offered me a plethora of resources and lifestyle changes to help me manage my condition. I am incredibly grateful to her for her knowledge and compassion. I can honestly say she's one of the best doctors I've ever visited.

Really bad. The entire doctor visit was so impersonal. I was told to get test results for an ER visit I had over a decade ago before they could do anything. Then they ran some tests, called me and left a message for me a few days later to call them. I did, and they just kept telling me my mailbox was full, but it’s not because they left a message to call them back. Regardless every time I call back to figure out what the outcome of the test results are and next steps, NO ONE KNOWS ANYTHING. And I never get any calls back when they say they will find out and call my back. So I’m stuck here sick still and looking for a new urologist. Truly the worst dr experience I’ve ever had.

What a shame what this practice has become. The only urologist I have ever seen was this practice. I was/am having pain and they told me to go see my PCP and if needed make an appointment. I did call to make an appointment as my insurance does not need a referral. The days of them actually caring about the patient are in the rearview mirror. I called a different practice and have and got an appointment for two days later.