Desert Willow Post Acute

I've been here 2 weeks it's under new ownership from silver hills, hopefully they'll fix me up and get me on my feet and get me back of my family into house and out of the hospital, I'm putting big hopes on them to get me back on my feet and make me their swan song for Google mapping/Desert Willow human/living advertisement to what they're capable of. (Excited for future) By: Wendy Williams and the Williams family ‼️ from 🏤 Desert Willow Post acute recovery center THANK YOU

Been here 3 days. First impression was not good. CNA'S and nurses were friendly . Staff at back entrance were NOT friendly. Have not been furnished walker after many requests. Have had knee replacement surgery 3 weeks ago. No PT yet. Food is good sometimes but other times not so good. Think it must depend on cook The side of facility I am on needs renovating badly. Call buttons taking up to 2 to 3 hours to respond . The facility is dirty.

Is there a negative star??? Most awful care, food always cold and sits for hours in the hall, No communication from staff (We are out of state and only asked to be updated every few days) The Nurses station phone has been out of service (Rings until picks up saying box full) told by front desk, oh yeah we've been having trouble with our phones there....Ummm this is a care facility what about emergencies??? So disappointed with them. Run away as fast as you can!

Changing the name from Silver Hills to Desert Willow doesn't chance the fact this facility has incompetent doctors. My family member left that facility in critical condition and passed away.. DON'T USE THIS FACILITY

They can't find (or stole) my grandmother's belongings after she was transferred out, including ALL her clothes and her walker. Despite calling repeatedly and leaving voicemails, they will not return my call.