Dermatology Associates of Concord

I booked an appointment with this practice on July 31, 2025, using their online scheduling system after extensive research and waiting nearly eight months for availability. The appointment was for February 2, 2026, and I planned carefully around it. When I arrived—after driving an hour—I was told at the front desk that I was “not in the system” and instructed to call the office to see if anything could be done. On the phone, staff refused to accommodate me, blamed me for allegedly completing the form incorrectly, and also said I should have known my appointment was scheduled because I did not receive a text or email confirmation — even though the online system indicated my submission was complete. No apology was offered. Because of my disability, leaving my home independently is very dif

After a not so great experience with a dermatologist in 2019, I have avoided them since. Until my PCP voiced concern about a spot on my face, and referred me to this practice. Within a few moments of meeting Lea Murphy at the Concord location, I felt at ease and heard. The spot was dealt with immediately, and follow up appointments have been very easy to schedule. Shout out to the Admin and billing team for providing quick estimates upon request for upcoming appointments/procedures. Everyone I have encountered throughout the practice so far, from Clinicians to Admin and billing have been quick, efficient, and friendly!! I can’t imagine going anywhere else after such a great experience here.

Consistent excellent experience with every staff member. Highly professional, genuinely interested, faithfully patient, and KIND. So grateful for this team!

Lea greeted me with a warm demeanor and I was made to feel very welcomed. She confidently addressed the concern that brought me into the office. She told me exactly what she was going to do and checked for my comfort level along the way. Lea repeatedly inquired if there were any additional concerns that I wanted addressed - the appointment was not rushed at all - especially for a Friday afternoon !

Unfortunately the practice is not flexible at all to work with. If you have an emergency come up and need to change your appointment, you’ll have to wait months for a new appointment, even if it means you run out of your prescription. The providers themselves are wonderful.but it can be a difficult practice to schedule with.