Dermatologists of Southwest Ohio | Western Hills

Well staffed, friendly and efficient. Kaitlyn Cleves is the best. She explains everything during the examination and is very personable during the process. She and her assistant made the experience enjoyable (except for the freezing part) lol Highly recommend!

Dr Cleves is very caring and kind. She listens and explains things where I can understand. Her assistant is friendly and helpful and the office people are friendly. I would recommend her highly

Receptionist at check in desk was kind, quick and helpful. I was called back immediately after being checked in. Jamie, was very helpful and informative. Was seen immediately by Doctor Trish and she was able to provide new medication as well as the reasoning for it. 5/5 stars to their customer service as well as their dedication to their patients.

I am extremely disappointed with my experience at this dermatology office. The treatment I received for my skin condition was not handled correctly and resulted in significant pain. Because of this, I missed multiple days of work and incurred additional out-of-pocket expenses to seek care elsewhere to correct the issue. For over a month, I have called the office more than eight times trying to address this. Each time, I spoke with someone who assured me that a provider or manager would call me back — and no one ever did. Not once. The lack of follow-up, accountability, and basic communication is unacceptable, especially in a medical setting where patients are dealing with pain and complications. I would not recommend this office based on my experience. Only gave one star because zero sta

My experience at this office today was excellent. From the moment I walked in and checked in they were extremely courteous and welcoming. The nurse and the doctor did not make me feel uncomfortable at all. It was overall a really incredible experience, especially compared to some that I have had in the past at other offices. Thank you.