Derm360-Merrick Park

Very poor experience. The dermatology appointment lasted only about 15 minutes, including a biopsy. I requested a detailed receipt twice and never received it. I also did not receive a copy of my biopsy results — only a text message saying “everything is fine.” To obtain the actual results, I was told I must come to the office in person, which is extremely inconvenient. There is no patient portal, communication is mostly via text messages, and it is very difficult to reach anyone by phone. I do not recommend this place.

Please call me back. I paid for both invoices and keep receiving an outstanding amount to pay. I left 4 messages at the number to call and no one calls me back. Great service, but please stop harassing me with an invoice that I already paid.

Had the pleasure of meeting Dr Gonzalez and would recommend her. She was pleasant and took her time to explain everything in detail. The office is beautiful and clean. The medical assistants were also very nice and attentive. 10/10.

I had been seeing Dr. Haushalter for close to 3 years and was very satisfied with the treatment and care she provided for acne control. Almost two years ago, I started to lose my hair suddenly and I mentioned this to Dr. Haushalter and felt slightly dismissed (most my doctors had dismissed me because it was the early stages of hair loss). I live between Miami and another state, so I could only make appointments in the small windows when I was home. This past July, I had to make an appointment and only her PA, Alexa Cannata, was available. I was desperate to see someone because my hair loss had significantly progressed, so I agreed. I really want to give her the benefit of the doubt, but Cannata was extremely incompetent. I had read her profile before and it doesn't make sense to me how som

Dr. Mercedes Gonzalez is very professional and informative. She was caring, compassionate, and gentle with our toddler. Would highly recommend to other parents seeking a pediatric dermatologist.