Denver Health Pharmacy at Outpatient Medical Center

This review is strictly about the phone lines. I have a very important question to ask about my migraine medication, and I have been trying to get it filled. I had to go to the urgent care for my migraine, because they said they were out of stock at every location, which is fine. I totally understand things like this happen, but when I asked them when they can be expecting more, they didn't know, and I have been trying to call them since, with absolutely no luck of anybody answering. The phone just rings and rings in rings. I've tried all night and this morning. I just think you guys need to get a team together to strictly answer all the prescription calls cause they're pretty busy, otherwise. But overall I think they're friendly, and kind. I just think the phone process needs to be change

Saturday morning, no line or whatsoever, just one more person and I waiting for 20 minutes for our number to be called as the 2 people behind the windows chat about last night as they slowly process a basket of meds that doesn’t belong to me or the other guy waiting. They do not make eye contact or call our numbers as more and more people start showing up to pick their Rx. My Rx should be ready since it was sent here the day before, it should be ready to go, but for some reason I have to wait for their chat to end to get called to the window. They should train people in customer service, their customers are most of the time sick people that got out of bed to come to get their prescription meds and should not be waiting unnecessarily.

The pharmacy staff is amazing and incredibly hardworking! Despite the pharmacy always being busy, they work efficiently, so you don’t typically have to wait long. They also handle tasks like filling prescriptions and managing pharmacy calls excellently. I’m really impressed—thank you all for your dedication and effort!

Customer Service is A1. It's hours are super convenient. They are connected directly with your doctors office. 2 Thumbs Up

It's usually not that crowded and if it is it goes really quickly. All the pharmacists here are very nice and it's very convenient for the hospital and for people like myself that pick up prescriptions here. I highly recommend