Delaware Apothecary by Apotheco Pharmacy

Our go to restaurant when we are not where to go. The strawberry Margaritas are always great and the Salmon as well. Even though it's a steak house!

I’ve been using this pharmacy for over 5 years and the service has always been phenomenal up until the most recent months. There is a young lady there that answers the phone whom is extremely rude and lacks basic customer service skills. I’ve had 3 interactions with her that have made me extremely uncomfortable with the way that she speaks to me. I asked to speak to someone else that would be willing to help and she became argumentative even after I explained how uncomfortable she was making me. Unfortunately, after this encounter I will be switching pharmacies

I love this location. Their services are A+, and they even have you sign for your Rx from the comfort of your home. It also includes free delivery. I can't ask for anything better. Thanks to all the employees, I will continue to get my medication from this location. Keep up the excellent work for all you guys do and offer as a company 😍

I had an issue with a refill being sent to me without requesting it. I inquired about why I was sent the meds without requesting it and they understandably blamed it on the Nimble app. They explained it may have been set to auto renew, which I never requested. I called out that it doesn't make sense that I was forced to use the Nimble app for the requirement of having a signature for each order, yet orders can be sent to me without my request or signature. The manager took personal offense to this, I did not raise my voice or use inappropriate language, yet they said they understood my "hostility". I will not be doing business with a company that takes a simple customer dispute and feedback as hostile.

Location of pharmacy was convenient. The staff was pleasant. The reason I didn’t rate it higher, was because I was told by the tech that I would receive a follow up call later the same day I went to pick up my script. I didn’t and I waited several days expecting a follow up call. I finally had to call them to inquire about my medication. Although the delay was insurance related I felt a courtesy call from the pharmacy would have been appropriate.