Davenport Nursing and Rehab Center

I was truly shocked to see that the facility continues to provide its patients with such outdated televisions, and to experience the unpleasant odor throughout the building. These conditions raise serious concerns about the administration’s commitment to maintaining a clean, dignified, and caring environment for its residents. My family member was brought for physical therapy after surgery, its been a few days and he hasn't received any therapies.

I came to this facility over a month ago could barely lift my head off the pillow today i left using a walker, the therapist are excellent Lorraine Ariel Otavia and Kyra were unbelievable they are tough but always upbeat I felt like I would never walk again but they made sure I did, incredible team, the c.n.a.s also incredible sherry has the biggest heart in the world she norma, nicole and Julia treat you like family, they do a super tough job with little thanks but they are always smiling and willing to help you anyway they can they are very hard working woman, gabriel and Petria also always willing to help, fabuloso( im sure wrong spelling) and vernessa at night always helping and working hard, incredibly kind people here, yes it is old and run down the food is hit or miss and portions

The nursing team was great. However, the rehab team did not meet my expectations. In 4 days of being there I only had 1 session of OT/PT the day before I was scheduled to leave.

Can't even give this place a star but had to give one to have review posted. Our family member in the beginning was treated "ok" in the beginning. Only one family meeting occurred during his stay. Case worker was very uninformed as to the guidelines of a nursing home and insurance guidelines. Told me she didn't have to talk to me when I had power of attorney and was listed as a contact for the patient. Patients were being discharged with no 30 day notification to the family, sent by Uber, or told they would be sent to motel since they had no place to go. Total disregard for safety of their patients. Not asking if there was someone at home to continue additional care at home or family meeting for this information. Administrator and Case worker tried to tell me all sorts of misinforma

I just want to say that my dad has been there since December 2023 and I cannot say enough good things about this facility. I am able to rest at night knowing my dad is safe and well taken care of. The staff is very caring, honest and attentive. The facility is clean and no smells. The building is old but is not in repair and serves its purpose totally. I love the Chapel Services on Sunday by the North Polk Community Church. They are so loving and caring and check on the residents during the week also. If I ever need a facility, I pray that they are still there and that they have the staff with the values that they have now. Thank you for caring and loving my dad!!