CVS Pharmacy

This is my first time in the Muscle Shoals CVS although I’ve used many across the country and have always been loyal to the brand. The store had boxes in aisles, signs of unfinished stocking randomly placed and it didn’t feel clean the way CVS usually does. Lots of cluttered shelves. The pharmacy experience was not personable at all; answering my questions (maybe) without even looking at me and not letting me finish my questions or statements. They were very rushed but I was the only one in the store pharmacy line. It’s medication, insurance, advisement and was simply impersonal, more help getting fries from McDonalds. The staff in the pharmacy did seem to be enjoying themselves. The moment I entered the store, everything seemed off, the clutter, no help, hard to navigate finding items and

I've always been very satisfied with the service I get at CVS. Thank you for being there when I need you.

Unable to speak with a person to check prescription and cost!! Ridiculous. Left message, get a call back and nobody is there.

CVS is supposed to accept UPS packages but twice I’ve been turned away because their shelf is not big enough to hold a box that a normal person can carry. Please get a larger shelf. This forces a trip 6 miles across the river just to drop off a package.

By far the worst place to get prescriptions filled. Doesn't matter if it's this location or any other CVS. You will always hear the same excuse on why it takes 8 hours to fill one prescription. "We are behind" . If that's the case FIX that issue. Not my problem that you are supposedly filling the prior days orders. My doctor sends the prescription to you and you fill it. Why do I have to wait all day and some of the next because of your issues? Your automated system might just shut that thing down because that little estimated time of when your prescription will be ready is complete bull. CVS is a joke and will always be a joke. This place is horrible. Be nice if your actions backed up all the automated messages on how you care about the patients. Absolutely worthless