CVS

I had my medication denied for a refill despite it having multiple refills left and the new insurance listed/covering it. Trying to transfer it was difficult as it was rejected from this CVS twice and they refused to refill when the right info was acknowledged. I finally had to reach out to my doctor again who ensured me that my medication wasn’t back-ordered and got me to transfer it to another pharmacy. A forewarning to anyone who has to take important daily medication - they will deny refills even if you have it remaining!

Where do I even begin on this pharmacy location/ staff, very rude and not very welcoming just like any other place of business, it looks like the employees don't even want to be there, or even attempt to help a customer when in need of service. I wanted to speak to the pharmacist tech and he was just plain in not wanting to discuss my issues prescriptions, also very short staffed ALL the time, there ALWAYS closing the drive- thru for that reason due to short staff knowing some people aren't able to get out of there vehicles to due being elderly or health issues, And they need to update the pharmacy hours as well! Just go to Walgreens if possible there so very welcoming and very pleased workers.. this pharmacy is horrible!

Worker stuffed my prescription through the slide box at the drive through window and one of my meds fell on the ground. The intercom system at the window is terrible. I recommend placing workers at the window that are not afraid to open the window and interact with customers. I had phone ready to scan bar code for faster service. The tech wanted me to place my unlocked phone into the slide box so she could scan it. Not ok.

Pharmacy for shots is great! I always come here for that. I also use this location for UPS drop off, and it’s always simple and fast!

I wish I could give negative stars!!! I was in the drive through for an hour to be told that my prescription would be ready in two hours. I came back and had to stand in line again. Why don't you just close the store and pharmacy. Seems that would be better for everyone. Still in line!!!