CVS

The Harrison, Ohio pharmacy team leaves much to be desired. They don't even pretend that they want to talk to customers on the phone anymore, turning their ringer completely off and forcing everyone to leave voicemails. The pharmacy staff had trouble filling one of my prescriptions, so instead of putting it on hold and calling me that there was an issue, this pharmacy team literally DELETED the prescription from the entire CVS system so I couldn't even transfer it to another pharmacy. I had to get my doctor to write a new prescription. I have had at least three instances over the past year where the pharmacy staff have blamed me or my doctor for the techs not being able to figure out their systems.

The workers are great they go above and beyond to help you, but the medication is never ordered right or on time they have to have constant reminders and as a patient I should not have to do this, but it’s constantly I’ve been off the shot for six months and they offered it to me last week I am now on a pill diabetes because they never had to listen in could not find it anywhere. Other than that. It’s a great place. People are wonderful. It’s just getting items filled is crazy there.

Lady at Counter is very rude. Says meds were sent to Batesville CVS when we always come to Harrison and Dr has it set to Harrison. Went to Batesville to be told no it’s been filled at Harrison. Literally takes them 2-3 hrs to fill my script every month so we wait in parking lot 1/2 the day as we live in Indiana but Indiana won’t fill them because My doc is in Ohio A mess. Tired of cvs and their Schengen’s. This is the last time for me here.

Rude staff who are accusatory and unhelpful. Went in today to return 2 sets of unused press-on nails I bought back in Dec for Christmas. Only nails I’ve tried buying in a store since the sizing usually doesn’t work for me but I was in a last minute bind trying to find a set before a party I was attending, hence why I was here today to return them since they didn’t work out. They were the only 2 items on the receipt as I bought them together, and one of the sets the woman working was raising her voice being nasty & arguing with me over it telling me it’s not the item on the receipt. I explained it likely because this specific one had a ripped barcode and the worker that day grabbed another set to scan in place because of this. Easy explanation, but I was still being talked rudely to and ba

Steven is an exemplary person and the type of employee you can't find these days. My toddler got sick all over the lobby and main area of the store. I took her outside to clean her up and went in to ask to clean up. Not only would he not let me, he genuinely was not put off by it. It wasn't because of duty, which is so much more than anyone could ask - but in my embarrassment, he really had 0 reflection of being put off by it. He assured me that he has to get used to it anyway, as he's about to be a father. This sort of character is commendable.