Cupertino Family Dental

Dr. Amy is an excellent dentist—very thorough and great at diagnosing and explaining treatment. I always feel confident in the care I receive from her. Thomas is truly an exceptional hygienist. His work is very gentle yet incredibly thorough, and he has wonderful patient management skills. He’s especially great with kids and families, making patients feel comfortable, calm, and well taken care of throughout the visit. The entire team, from the front desk to the assistants, is welcoming, organized, and professional. Thank you Cupertino Family Dental!

From the moment I walked in, I felt very welcome by the friendly staff! The space is very welcoming. I’ve only ever been to one other dentist office, so this was a big change for me. I loved how holistic my new patient visit was. Dr. Lo went above and beyond to learn about my history and talked about my overall health not just the current state of my dental hygiene.

The teeth cleaning itself was good, and I was satisfied with the dental care. However, my overall experience was negatively affected by the front desk staff. The new front desk lady (wearing glasses) was very poker-faced, rude and came across as unfriendly, which made the visit uncomfortable. A front desk role is often the first point of contact, and a positive, welcoming attitude is important for patients. Unfortunately, that was lacking during my visit.

I have been going here for almost 3 years, everything was fine till they hired a new receptionist who is EXTREMELY RUDE! Like extremely. Talk to you very very rudely on the phone. Cancels your appointment abruptly. Just rude. Once i finish my care im not going back again. I love everyone else though.

Cupertino family Dental. I had a great experience. Everyone was friendly and very welcoming. I have had bad experiences in the past with dental offices but left this office with a peaceful heart that I was in great hands. My concerns and questions were heard and addressed. I couldn’t ask for a better experience and looking forward to returning. Thank you everyone at Cupertino Family Dental. 😊