Craig Road Animal Hospital

Our first visit to this emergency vet was about an hour before closing after our cat, Pilot, got into a fight. We were understandably stressed, but Dr. Cooper and his assistant were incredibly friendly and genuinely caring from the moment we walked in. They treated Pilot with such compassion and made us feel reassured the entire time. I especially appreciated that they have a separate area specifically for cats. It made the environment feel calmer and much less overwhelming for him. On top of the excellent care, the costs were extremely affordable, which was such a relief during an unexpected emergency. This experience absolutely influenced our decision to switch our cats’ care here going forward. We’re so grateful for the kindness and professionalism we received.

I got my puppy neutered today at Craig road animal hospital. When I scheduled the appointment I was quoted $140 for the neuter for a dog under 40lbs. I was dropping him off on the way to work which I thought would be quick but I waited for 45 minutes. Since I was rushing to get to work when I was shown the estimate it was pointed out that two baby teeth should be removed to avoid issues in the future. I agreed to that because it made sense. After picking up and paying I realized I paid $210 for the neuter because I got their silver option. Not at anytime during the call the estimate or any other time was I told there are option levels to the neuter. I was told I could have got the bronze option and it would have been $140. I was never shown or told about the bronze option. I asked what I g

Do not take your pet here. Horrible horrible people , they do not care about animals they did next to nothing. After waiting nearly 3 hours , when told 30 min as the first walk in… doc saw us for 5 min , if that , then disappeared with no after care instructions and no medication. 5 min and two shots - Basically 300 bucks for nada and when called for guidance on after care and meds told to bring her back for more diagnosis aka more money. I understand it’s a business but their behavior makes it very clear the priorities of this vet is not the animals but how much services they can tack on to get the most profit possible. It’s shameful and disgusting. There are much better places to take your pet.

Last time we will be going to this Vet. Besides to get our female Shih Tzu's stitches removed, we will never be coming here again. We never had a problem before today, however what they did today was just absolutely unacceptable and they have completely lost our trust. We scheduled our 1.6 year old female Shih Tzu to get spayed after her first real heat cycle, which was about a month prior. Our appointment was for 0715 in the morning. The staff at Craig Road Animal Hospital asked us to fast our dog starting at 9pm the night before her surgery, which is fine. What wasn't fine, is her day of surgery. We showed up at 0700 am for her appointment and they took her in and we left. We recieved a text message from the Vet saying something along the lines of "we are now PREPPING for her surgery," a

I brought my German Shepherd, Niner, in today as an emergency.. Dr (Forgot her name im so sorry but she was amazing) had told me based off how he is, he is suffering it is more than likely something increasingly serious and costly to work with. Working in the veterinary field myself i agreed, We ended up sadly euthanizing my poor boy only a week after owning him from the animal foundation as they did nothing for him in the shelter. Thank you to all the sweet souls up front, the Doctor and assistants & Techs who were so kind to my sweet boy. i wish his care could of furthered but with is poor prognosis, We knew he wouldnt make it overnight. Thank you for assisting in a kind end to my poor boys pain & for the kind staff.