COVID-19 Drive-Thru Testing at Walgreens

After my girlfriend and I made an online Covid appointment we showed up for mine, and were told there weren’t any more of the regular tests available, so the pharmacy tech sent us to the other redwood road location and told us they agreed to help us do our tests there, 20 minutes of a drive later and the pharmacy tech at that location returned, immediately being VERY rude in telling us transfers weren’t possible and we needed an appointment. She had also mentioned that she never agreed to help us. Constantly trying to interrupt us while we try to explain what happened.

The pharmacy is a joke. They said 45 minutes, it's been 2 hours. I just called and they told me 30 more minutes. They have no regards for their customers and absolutely no customer service skills. If I could give them 0 stars I would. The pharmacy staff is rude and it takes forever to get your medication.

I love how fast the covid test went. and how fast i get the results!! the service was wonderful here!

Terrible service. Hour and a half on hold then they pick up the phone and hang up

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