COVID-19 Drive-Thru Testing at Walgreens

I am blown away, disappointed to say the least. I use to think when I heard the name Walgreens as a place you could call and speak to a pharmacist and ask a question in the middle of the night about fever medicine for your kid, or a pharmacy that actually worked hard a being a step above everyone else in customer interaction. It was when I worked in the pharmacy some years ago. Now though, it seems like they could care less about the people. There is NO EFFORT TO SPEAK TO PEOPLE KINDLY. I call because I was waiting for the Pro-Air Inhaler to be filled because I have severe asthma and when she got on the phone she said your Dr wrote it wrong we can’t fill it. I asked how did it write it, she said he wrote 1puff every four hours, ma’am that’s your Dr we can’t fill it. Did I mention I couldn’

We use the drive thru for all our medicine. They do a great job and are very friendly. They are a 24 hour Pharmacy and that is the reason we use this location.