Cooper River Post Acute

I’m a private in home caregiver. My client just left this place after a month in rehab after an illness. I still went to work everyday with my client over her month long stay there. In my professional opinion, I would recommend this place. We had the best experiences there. Let me give an huge shout out to the activities ladies. They were on top of their game and came to my client’s room to remind her about activities to go to like bingo and live music. I have had other clients in nursing homes and rehab centers, and they have never had that much personal attention as the activities ladies gave my client from day one. They really do go above and beyond to try to get their clients out of the room and socializing, which is amazing for people‘s mental health. Emily and Katie were amazing as h

Upon arriving as soon as you enter the building after signing in and opening the door to gain entry you are assaulted by the mixed smell of urine and body funk. My sister asked me to bring a case of water because they gave her Ice and tap water from her room sink They do not wipe down light switches and door knobs until she mentioned to them about the matter She gets her medication two to three hours and ten minutes late she has major surgery and is constant pain because the meds are managed correctly Per Meditation management, a person only has one hour before and after prescribed time to take her pain meds Night time is the worst My other female Relative who is over 70 years old fell twice and waited over an hour for someone to check on her She fell on her knees and second time hit he

First review I have ever written. Lots of very caring frontline people. OT, PT, speech, nurse Patel, and the kitchen staff to say a few. However, worst administrative team I've dealt with in any business. Never ran insurance, but cashed a check on day 1 after telling us it was required. Promised a refund in full at the end of August after we corrected their insurance mistake. Almost 3 months since the check was cashed and no resolution. After my uncle passed, they refuse to provide any bills, proof of insurance submittal, or the initial refund. All I have is a declined EOB that BCBS didn't receive until last week. How is that possible? PLEASE keep an eye on the financial side if your family members come here. I fear for those who don't have anyone asking questions. If I didn't call insur

My mom is a resident at Cooper River and they have been a blessing. My mom has dementia and alzhimers disease and needed 24 hour care. Everyone knows my mom and loves her. The nurses and staff are amazing. I want to mention Nurse Nelson, Jessica , Jasmine ,, they all treat my mom like their own mother. My mom loves to be in activities and always enjoys being there. Omg I want to name everyone but this will be a novel. Everyone that works at Cooper River is wonderful. Ashley Green in admissions was so helpful and professional and made my moms transition easy. I visit daily and my mom is happy. Her room is always clean and so is the whole facility. I cannot thank everyone enough for taking care of my mom.

I had an amazing support system when transitioning my aunt from out of state to Charleston. They followed up in a timely manner and worked with the other facility to make the transition a seamless process. I am grateful for Ashley Green and all her help to make this happen for our family.