Conway Healthcare & Rehab

This facility is amazing. The staff makes sure I am up to date on everything that is going on with my dad. The nurses send me pictures and FaceTime me when he wants to see me. I will be forever thankful for this facility and the staff.

My grandma is here and I have been so impressed with every single one of her nurses and the communication from the administration. They are always updating me on her progress. They make a huge effort to help her facetime me or do porch visits with us. They take good care of her and its a huge relief.

My grandmother stayed at this facility for 5 days of respit care. The first day she was there she fell within 5 hours of being dropped off because she was left unattended. As a fall risk and a memory care patient this was unacceptable. When picking her up and packing up her personal belongings, her clothes were filthy like she had been dressed in dirty clothes and her dirty clothes were thrown in the floor smelling of mildew from being wet. Her room was not appropriately clean. The whole facility just seems dirty when you walk in. There was no communication between the facility's staff and the hospice staff that regularly works with her. There was no Neuro documentation of her fall. The most off putting thing about her stay here, was when I visited at 9am they had all of the memory care pa

The staff is Awesome, the doctor was great and helpful.

Although Professional nursing staff & cna'a are above the norm......