Confi Dental

I couldn't ask for better dental care than what i receive from Dr.Dijay (sp?). He is personable & professional. He walks me through the entire process, explaining in detail & with the use of a mirror what he does. Your scheduling & financial assisstant is excellent. She very attentive, courteous and eady to work with. I highly recommend Confi Dental. Thank you

The doctor and hygienists are nice enough but the front desk staff is horrible! At my first visit I walked in 15 minutes early as instructed only to be told that my appointment was canceled because I did not confirm. They claimed to have left me a message on my phone. When I asked what number they used they said they didn't have a number on file. Not sure where they left the confirmation message. At that point I rescheduled the initial appointment. After my initial cleaning I was given a card and scheduled a 2:00 appointment. I received a confirmation text for a 1:20 appointment with a subsequent text stating if I no showed at 1:20 or canceled late I would owe $100. I showed up at 1:20 and yhe front desk staff couldn't explain why there was a discrepancy. I now do not trust scheduling my

If you wait for six months to have a certain person, do your teeth cleaning with an appointment and they give you somebody else to clean your teeth that not wight. I was not happy in detail if you have a special Mechanic working on your car. And you schedule that Mechanic to work on it if you go into the shop and they give you a different mechanic, you would not be happy neither it takes a long time to find special people. Obviously they don’t care!

Dental emergencies aren't a real thing so you have to wait in pain for days or weeks. My wife showed up on time to her appointment but the dentist was 45+ minutes late then left her waiting to work on others who came in after. Receptionist are always changing and know even less than the ones before. 2+ years going here and we get asked every time oh are you new.

Unfortunately I witnessed an unpleasant exchange between a client and your front desk... I felt that there was poor communication and a lack of empathy. I would have suggested that since the office had created an incorrect estimate that they stand by it... As a courtesy.... Since the client's decision to go forward with this procedure hinged on the cost you said it would be for him. To change it after the fact by such a significant amount was unfair... I was completely satisfied with my cleaning by Jessica. She did a fine job and I'm happy with her. I was disappointed that the doctor didn't at least introduce himself since i'm a new patient... Not without it being a chargeable event. So i'm not really sure what my experience tells me.