Concentra Urgent Care

My last visit was a telehealth visit as my injury was above the scope of what they handle. The physician did not know why he was calling me other than the staff told him to. He became very flustered, stuttering when answering questions, even his own name. He would not answer my questions I had for him and hung up the call That was my 3rd visit, 3rd different MD And even though the website states “ handle injuries, including fractures “ they had no supplies to put a cast on and the first MD Dr Buette, stated she was not touching it” She sid let me unwrap my arm remove the splint and wash my arm as the waited for the cray machine to warm up for 20-30 min after being turned on I had insisted on X-rays My original fall was 11/11 I was sent to the WC clinic to be seen a month later as I had no

Give a huge shout out to for specific employees that in my time in pain, I can literally say I love walking in there and seeing their faces, no matter what the situation may be they are always in a good mood to deal with people got an excellent expert pace They have the absolutely best humor possible, and they definitely deserve to be recognized Kathy, Mandy, Jeff, and Michelle despite me going in there when I’m in pain and trying to get my situation fixed, they have always made me feel welcome and be smiling golden personalities. If somebody has to be in a clinic they might as well be in a clinic that’s going to give them. Effort

i had been there more than 10x for urine drug test & blood tests for my job as a traveling nurse. Every time i visited there are always issues, except 1 time. Previous encounter with a lab tech who pull out a needle & did not put pressure , so my blood was squirting, i asked him why, he said , i wanted u to do it( but he never told me, all techs previous to him did apply pressure). Last week visit, they were probably short staff, but they had time to socialize with each other at the reception area for a while, before she texted the wrong number to do my paperwork, I waited a while & i said "i did not receive anything, i wrote it in very big numbers, how can u miss it" she replied, "yes u did" no apology or admission of her error. Then after they finished socializing (10 minutes) then i get

The staff was excellent Jeff who took me back for DOT, was great. Toni the provider was wonderful. Michelle,Hilda and Amanda were helpful too!

Had a wonderful experience! From Michelle and the front desk to nurse Jeffrey… Both were so warm and inviting…. And hilarious!!