Colorado Family Orthodontics

Not even worthy of a 1 star. Sending me bills/texts for charges I have already paid to my orthodontist who moved to a different company. Phone number is unallocated so I assume they are now out of business, but someone is still spamming me by text about the bills that I already paid.

This has been the worst medical experience I've ever had. We came to this company because my daughter's orthodontist joined them when she was a year into treatment. If we had not prepaid we would definitely move to another practice. I have had her appointments cancelled by the practice last minute without them calling to reschedule. When I finally get someone on the phone to reschedule, it is often 2-4 weeks before they get her in. When after an adjustment they left a wire poking into her cheek I made an appointment to take her in, only to show up and have the receptionist tell me they had cancelled the appointment and everyone was gone for the day. And these are not even the worst stories. I would never recommend this company.

I waited a full 4 months to write this review so I could calm down and speak with some clarity. Do not go here. I was told 12-14 months for Invisalign, my original doctor left the practice, then was replaced, then replaced again, then sent me to an entirely different office. It took about 32 months in total. I would go into appointments and they'd ask ME what we're doing today. I'd get attachments on and off several times (more than 4 times) and each time I went in they would spend 20 minutes telling me about the process assuming it was my first time. It took me over an hour to drive to my appointments and when I would arrive they'd either waste my time acting like I'm brand new and explaining the process to me (again, I should have been done almost 2 years before) or would see me for lite

This place. They are disorganized, rude, and have very poor communication. I started my Invisalign treatment with Dr. Duryea when he had a practice that was conveniently located near my home. Things were fine, no complaints.. then he moved into this practice… making appointments became impossible. The appointment I made two months in advance for receiving my retainer had to be adjusted the morning of because the person who carries the trays from office to office was sick. Long story, short, it took an additional month and a half and me calling them MULTIPLE times for me to finally get my retainer. I would love to say I’m done with this place but now I have this bill from them that is incorrect. They’ve admitted it’s a clerical error and will be resolved; however, 3 months later and I’m sti

Trying to reach CFO to correct a longstanding returning billing error and one published number is disconnected and the other is "unallocated". Staff in person in lone tree office is capable and friendly enough but I dont want to have to drive their to reach them. Embarassingly amateur.