Cincinnati Children's Urgent Care - Burnet Campus

I was very pleased with our experience at the urgent care. We were seen quickly and everyone was very caring and efficient. We visited radiology and I was able to be present while my child was x-rayed. Meds were easy to obtain at the in-house pharmacy and we were offered a diagnosis as soon as possible. I felt prepared to give my child the medication and care that was prescribed when we left. Overall a very pleasant experience and I highly recommend them.

This is the Best place to be if you have to be in the nicu. every one is so encouraging and positive! you can really trust the nurses that they will care for your baby as if it was their own. And the doctors and surgeons are the best!

If I could give zero stars I would on the physicians part at least. The nurse and MA was pretty good. I came in because of a toothache my son had. I thought this was the best place to come because he is autistic and non verbal and it was Saturday well we finally went back and the doctor asked me several times what was going on and I told him we had just went to the dentist the previous week but they couldn't get him in till Feb again for his dental work I think he needed antibiotics because he wasn't eating and I thought it was his tooth. He said we don't give antibiotics unless there's infection but he never checked his gums just looked at his tooth with a flash light and sent him on his way. My son is hard to examine but I thought this was the best place to go because of his additional n

I'll say right away that the hospital was incredibly clean and beautiful. I was extremely unsure about the time it took to see a doctor. I saw that there were a lot of patients, but we came from another state and there's nothing like that there. It was a surprise to me. In total we spent 7 hours in the hospital I didn't like the doctor's approach because the children returned home and had a fever at night, but they only gave us a certificate for one day. I think it was necessary to consider the child's condition as a whole, since it takes time for the immune response to develop

Excellent Care from Start to Finish I had a recent visit to urgent care and was truly impressed by the level of care we received. From the moment we walked in, the staff was kind, attentive, and welcoming. They listened carefully to my concerns, asked thoughtful questions, and made sure we felt heard throughout the entire process. The check-in was smooth, the wait time was minimal, and every step—from triage to treatment—was handled efficiently and with compassion. It’s clear that the team genuinely cares about their patients and takes pride in providing excellent service. Thank you for making a stressful situation feel manageable and for treating your patients with such kindness and professionalism.