Children's Hospital of New Jersey at Newark Beth Israel Medical Center

Patient service was okay. Security was weird, communication wasn’t great. Triage nurse was a man he was wonderful. Pediatric doctor Gina I don’t remember her last name but it sounded Italian and had Zs in it. She was amazing. Very thorough assessment and communication with my son and his dad and I throughout the process. The nurse was Hispanic I only saw her once when he needed medication but she was kind and encouraging. It’s obvious they are understaffed. My son’s needs were met and the diagnostic test and assessments were thorough.

Go somewhere else! I brought my 4 year old in as the doctor from urgent care advised me to do so. He was very weak, had vomited and had a fever. They triaged him and had us wait almost two hours in the room to be seen. Not even a nurse came by during that time. All the doctors did was check his breathing and ears and do a strep test. Once that came back negative they gave me some discharge papers and put in a Tylenol prescription for me to pick up at at CVS. Mind you HE STILL HAD THE SAME FEVER HE CAME IN WITH. No medication and no fluids .. that was the oddest experience ever. They were just trying to rush us out of there .. meanwhile the whole staff was joking around , laughing taking pictures right in front of us. Very unprofessional and definitely not thorough with their evaluations. I

This place is Amazing, the team is the most human and kind people ever! My son takes speech Therapy with Ms. Amy, she is so patient and creative, we love her. The Receptionists are very helpful and so friendly! Thank you so much for everyone who works with heart to Make it possible! 💓 Ps: They have park in lot and the hospital is so clean!

My 13 month old son was just discharged after 3 days and I couldn’t be happier with the service he received. We were transferred by ambulance here after a not-so-great experience at our local hospital. The moment he was put into his room, hospital staff were there for us to explain protocols, what to expect, etc. I cannot describe the vast difference in pediatric care we received here compared to the previous hospital. You can tell everyone is passionate about what they do, and you know you’re in good hands just by how they interacted with my son, the visibility to the nurses, pediatricians, specialists, residents, nurses aids and staff coming around with age appropriate toys. I really feel this wing could use a renovation, but the care we received was amazing. I cannot speak to the pediat

Get better receptionists. Im calling to make an appointment for my child and receptionist talks to me like she hates her life. Literally had to hang up. Not tolerating that. Disgusting behaviour. You work at a childrens clinic, learn manners. Gross