Chelmsford Dental Associates

Horrible front desk staff. Reached out with a dental emergency. Asked about a payment plan to cover what my insurance will not. Mind you I’ve been a patient for over 20 years. Was told straight out - go to Boston school of dentistry if you can’t afford our treatment! Are you kidding me. ?? They lost 7 patients today with that attitude.

I called to schedule a new client referral form. Hearing great things about the hygienist made me include to call ! Kara on the phone was not too helpful or informative. Is there anyone else who can assist ? Thank you !

The staff answering phone Lauren and others completely incompetent and rude. The blatant disrespect when calling for help for an emergent situation complete lack of understanding or empathy and to find they cap an infected tooth on my husband send him home completely careless he’s in pain send him back in for them to send him out to emergency root canal , they lied and said they offered my husband extraction when in fact no they sent him for a root canal and thank god MVE has it together and made us aware how negligent Chelmsford Dental was with my husbands care , not able to staff on phone 8 to 10 minute hold time can’t get Crystal office manager on the phone , awful and SCAREY like wowww that is so scary

I have been going to Dental Associates for the past 7 years and I was so lucky to had found this dentist the staff is very friendly a beautiful atmosphere very clean and sterile the hrs are so flexible they work perfectly for my busy schedule I wouldn’t change it for any other. My dentist which is Dr Randal Paradee is the most highly qualified skilled Doctor. I’am impressed with all the work that he has done to my teeth from crowns, filing etc he’s very Gentle professional and the communication is excellent with Genuine care and compassion. Thank you so much.

I recently visited my dentist with all six of my kids, including my 1-year-old twins who had an appointment. My kids were full of energy, but the staff was incredibly patient and helpful throughout the entire visit. They were especially great with the twins during their appointment. The kids had a blast brushing the teeth of a stuffed animal dog they brought out, which really kept them entertained. The twins were thrilled to pick a toy from the treasure chest at the end. I take all of my kids to this practice, and I’ve never had a bad experience. I truly appreciate the kindness and professionalism of the dental assistants, receptionists, and especially our Dentist, Dr. Shah.