Chase Memorial Nursing Home

New Berlin, NY · Nursing home

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in New Berlin
#3
of 4 doctors
City Percentile
33%
rating percentile
Address
Chase Memorial Nursing Home, 1 Terrace Heights, New Berlin, NY 13411
Phone
(607) 847-7000
Website
www.goodshepherdcommunities.org/communities/chase-memorial-nursing-home-rehab/#about
Status
Open 24 hours

Chase Memorial Nursing Home is a doctor located in New Berlin, NY. It is one of 4 doctors listed in New Berlin. Its 3.2-star rating is slightly below the New Berlin city average of 3.7 stars. It ranks #3 among New Berlin doctors by combined rating and review volume.

Hours

FridayClosed

Customer Reviews

★★☆☆☆ 2.0 christine bosse · Feb 2026

With the exception of the those that gave my brother physical therapy, this place was the worst. No communication, super rude. Especially the head nurse!! No one answers the phone. The administration was not at all helpful and treated my brother and myself like we were an annoyance. This is not a place to bring your loved one!! This type of treatment is both dangerous and deplorable. There should be accountability.

★★★★★ 5.0 Steven · May 2025

Looked at many places around, this place is great! The staff is very friendly and caring. You can ask the staff and the patients and they all say how great they treat the patients. Even patients that use to work at nursing homes say how great they are treated here.

★★★★★ 5.0 Michael Fitzpatrick · Oct 2024

My brother is a resident. I drove up from Maryland to visit. The staff members were outstanding. It was clean, decorated for Halloween, and I found my brother listening to a band in the dining room. He told me he is well taken care of and he really likes it there.

★★★★★ 5.0 Laurie Will · Nov 2024

I have spent many nights with my mom who is currently on comfort care. I have observed the loving competent care given to her and to the other residents. The staff in all departments has been wonderful.I am a retired RN ,I've worked at many facilities and this place is top notch.

★★★★★ 5.0 Janet · Jun 2024

I have to say the staff at Chase nursing home are wonderful. They really take care of my mother and are friendly. The only problem that I see, is that they need to hire more people! The staff work very hard and they do double duty.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Nursing homeAssisted living facilityNon-profit organizationOccupational therapistPhysical therapistSpeech pathologist

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This listing is informational. Contact the business directly to verify credentials, services, and availability.