Central Missouri Eye Care Associates

I really enjoyed the doctor. However, the front office staff is absolutely horrendous. I have not been treated with such disrespect in a place of business like this. I had left a few voicemails with the staff about some issues I was having with my lenses. I never received a phone call back. The one and only time I did get someone to answer she told me to just come by to have my glasses looked at and adjusted, no appointment needed, just swing in. When I arrived the front office staff treated me as if I was an inconvenience. They actually told me to come back another day as they were "short staffed because of lunch breaks". I explained that I lived an hour away and would not be back up there for weeks. She rolled her eyes and put me on "the list". I waited for an hour and was still not seen

Dr. Green is awesome! However, the staff, not so much. When I picked up my glasses, the staff person acted like it was an inconvenience to help me. I couldn’t understand what she said because of her chewing gum. She sat slouched in her chair. Overall, not professional. I won’t go back.

My first time there and it was nice!! The doctor was great!!! Kendra and Josie helped me a lot so thanks again girls 🙂

Save your time. Go to another place to get an eye exam. The Doctors are nice but the office is very unorganized. Went to get an exam in February, picked out new frames, sent off for lenses. Two weeks later, I picked my glasses up, took them home and discovered they were too strong for me so I took them back. Got a second eye exam and the prescription was changed. They kept my glasses there to insert the new lenses in when they came in. Another two weeks went by and I called to see if the glasses were ready and they were not, finally after three weeks someone called and said the glasses were ready for pick up. I thought that meant the lenses were in the frames. Went in and they asked me if I brought my frames in to put the lenses in and I said I don’t have the frames, you do. They looked fo

I had great success with Dr Hougland before I moved away in 2018. I found eye care sorely lacking in my new town, unfortunately. I scheduled an eye exam on my last visit to JC and I can see clearly again! I've got a condition that's caused issues for most optometrists. I'm very grateful to Dr Hougland and highly recommend him.