Central Florida Bone & Joint Institute

The service is ok, they can do better. For the past 2 weeks I've asked if my FMLA were signed due to my job and I've gotten the same response nothing or were on it. I told them it was urgent and still nothing. I feel angry and disappointed at the lack of care. If I payed $50 dollars the least they can do Is give me a follow up but nothing and I'm very angry. My job is on the line and I feel they don't care.

Almost everyone here speaks Spanish. The provider tries her best to do so some of her words aren’t exact but it’s the thought that counts Michelle is great. But the front desk who does speak Spanish a blonde woman with glasses is very rude. She asked me what language I speak and do I even speak English. She asked me before she even said hello. I don’t usually have this problem when I come in here. I was taken back as well as my spouse this is not okay. It’s all about how we say things not what we say….. but Becky is the best. Thanks you.

My experience with Lake Mary and their answering service is, at best, subpar. I had gone to get a shot in my knee last Thursday. Got the shot.Woke up Friday morning in a lot of pain. The knee had swollen about a third bigger or more. So, at 8:00 a.m. on Friday, I make the call. And they tell me to wait a couple of weeks? I explained that I need something to help with the pain. They informed me they would get back to me. I called at about 1130. I haven't heard back from the doctor yet, I'm told.. Then I call again at 230, realizing the weekend is coming and Im going to be stuck with an extremely painful knee. So again, I haven't heard back from the doc, and that's the only answer they have for me.No, let's get you some help. So I try everything to help me with the pain, and I might have got

She always listens to my concerns And never rushes me out of the door. She has great provider to patient interaction and interpersonal skills .

I love the idea I am trusting my arthritis issue with Dr. Brian Leung he really cares and was very professional in his diagnose and care. Highly recommended this office the staff and the Dr.