Cascade Pharmacy

Lied to me about filling a prescription and had me wait until very last minute to refill. Was told it would be ready though. I waited and came in to be told it was being put on hold. I had just switched from my other pharmacy because of rates and location. Had my Dr switch pharms and was able to get it filled and picked up same day elsewhere. I would suggest using someone else if you are thinking of switching. Either they have no idea what they are doing or i do not know.. something.

Thankyou to the pharmacist who talked with me about different iron pills and helped me understand!! Also the sweet ladies who also helped! I like going here because I don't feel like a number, it's personable & professional!!

The staff is awesome, with the demands of a high patient volume, they have quick wait times. The option of doing the drive through has been a relief and bonus when needed! I have moved and tried a few other pharmacies and it’s a nightmare, with Cascade if I have a question I call and someone actually answers the phone instead of having to listen to a recording and being on hold for hours and never getting through. Big things to the staff. They’ve always been very helpful and willing to find solutions for situations and issues I’ve had in the past.

I used to love this pharmacy, they used to be so helpful. Lately now every month there’s something missing (or something wrong) when my mother or I pick up our meds. This place is probably great if you don’t rely on 5+ prescriptions just to function. I appreciate all they do and how nice most of the folks are down there, and I know it’s not an easy job. But I do wish that getting everything sorted was easier for both parties.

Used to be awesome but has gone way downhill. The last two times I have sent in a refill my meds weren’t “ordered” for 4 days. This is a common prescription and wasn’t on hand. They admitted that they are behind and no one even looked at my order to process for 4 days. Then for some reason they waited another day to even order it themselves. What should have been next day turn around became a weeklong saga to get my meds.