CareOne at Millbury

take this as the worst possible review you’ll read amongst a higher rated facility. The dark truth stemming from the root the fact that this facility understaffed plays into the bigger problem acknowledged by many whom visit their loved ones. Understaffed facilities like this won’t keep your loved ones catered too unless your their using your voice for them. Mrsa is born in facilities like this, better yet the loss of a loved one they won’t forget to ask for bills a year later.

My aunt has been there for awhile. I would NOT recommend this place. Although the p.t. is good the overall quality is not. My aunt had issues and one part of the staff didn’t know what the other was doing. My cousin was told different things by different staff as to her condition. We are waiting for her to be moved hopefully very soon.

My mom had a fall and broke her hip at the end of October. She had replacement surgery and was sent to CareOne in Millbury for rehab. I thought things went well for the first couple of weeks as she was showing signs of improvement but seemed to also show signs of cognitive decline. We asked that she have a cognitive test around Thanksgiving. They gave her a BIM test which was nothing more than giving her a few words to remember and seeing if she could recall those words later after a conversation (far from a cognitive test). Around this time we began to receive discharge notices. She was nowhere close to being able to walk at this point and we appealed this decision. We won the appeal only to receive another discharge notice 2 days later. This went on thru 6 discharge notifications with th

We visited with an old friend and he seemed very content! He was clean and comfortable. He didn’t like his lunch but had enough to fill him! Two different nurses came in while we were there asking if needed anything. One made him a cup of coffee and knew how he liked it! Your facility is very clean and we felt confident to leave him in your care!

I would like to thank Darcy his lpn for being always pleasant and quick response. She is wonderful. Also Josh Kevin’s ot. He was great and Micheal the pt who took the time to explain things to us