Carbon Health Urgent Care Oceanside - Fire Mountain

I visited this place on a Wednesday morning. They had two people working in the building. A PA-C and the front desk person who also was responsible for cleaning the rooms & doing triage. The sink in the patient room didn’t work (there was no running water). As I was leaving, I looked at their business license which was currently expired. I chose this place based off the pictures, thinking it looked modern and clean & high reviews. I would not visit again. I do not blame the staff who was working. They were compassionate and helpful. This seems to be a problem at a higher level. They need more people working to help ensure the facilites are at proper standards! We also went to UCSD Health Clinic for another kiddo that was sick and 10/10 recommend them over Carbon Health.

The doc, the nurse, and the front desk personnel treated me with kindness and professionalism, therefore I recommend this urgent care to anyone. Even though it was the day before Thanksgiving and I was a walk-in (first come, first seen basis), the wait time was only 1 minute. I went there because my friend’s cat scratched my eye. Picture of the culprit cat because he is a glorious cat.

Nearby Scripps urgent care had 2-hour wait, so I went over to Carbon and got in right away. Peaceful environment! The PA was very professional, intelligent and informative. I will go back when I need urgent care.

Deigh and Daniela were beyond helpful and kind. I went here after being bitten by a dog at work and Diegh was so patient in helping me figure out workman’s comp insurance steps. When I was taken back, Daniela was so nice and so informative, and she made sure I was comfortable and taken care of while she stitched me up. The process was quick, but didn’t feel rushed like so many other urgent care places. You can tell they really care about their patients. 10/10 recommend.

I had a very frustrating experience with Carbon Health in Oceanside. My drug test results were delayed for weeks because they failed to provide the lab with the necessary information. This caused unnecessary stress and delays on my end. Communication was poor. I would not recommend this location based on my experience and would not choose to go there again.