Carbon Health Urgent Care Long Beach - Ocean Blvd

Doctor and nurses are great! No complaints there. I went today, third time going with the last visit just being two days ago. Although, this time I was told that they do not take my insurance and had to pay out of pocket. I was just there two days ago and had zero issues. I also had zero issues prior to the visit which was back in September, I believe. If my insurance was not accepted then why have I not had an issue before? They either need to train their front desk people correctly or honor their mistakes. The ONLY reason I stayed is because my daughter needed antibiotics for the flu.

Best Urgent Care experience ever! The facility is beautiful. We were checked in quickly - NO need to compels long forms by hand!! The wait was short and the PA was understanding, professional, accommodating to our request to change pharmacies. We went to a close by urgent care and left cuz the place was sketchy, dirty and smelled of second hand smoke - we checked in and after a few minutes we had a bad feeling and left to Carbon where we had a superior experience!

Place was clean. Nurse was nice and professional. Dr was knowledgeable. I was seen immediately. Parking might be a little tough but it’s a nice location in Long Beach. Open semi late I was able to go after work. I also asked many questions the Dr was patient with me. Overall great experience.

I've a sinus infection for 2 weeks. Congestion in my head and chest. Coughing all day and night. Needed help because my regular didn't return my calls. My visit there fast. I made my appointment online and was taken in 10 minutes after I got there. I was in and out by 10:30. This much better and faster than ER. So glad this clinic is here.

DO NOT COME HERE. I went in March 2025 and was advised I had just a co-pay. Now nearly a year later, they are coming after me for the full amount of service. When asked why, they claimed my medical group refused to pay them. When I asked for documentation, I had to spend nearly an hour on the phone over two days to get anything remotely resembling a full production of documents. One document specifically advised they had waited too long to file a claim, and I could not be billed. Yet here we are, nearly a year later, with them coming back for full cost, despite nobody telling me that and the documents reflecting their own paperwork issues, not mine. DO NOT COME HERE. When they screw up they will offload the issue to you.