Capsule

Warning: never use this service. I’ve had medications and refills suddenly disappear off my profile. I’ve had drivers who say they attempted to deliver and never did. I’ve had numerous instances of deliveries “unable to be completed” despite it being the start of the delivery window. I’ve had deliveries show up at 11pm despite the window closing at 9 (with no warning it would be late). Save yourself the headache and stick with a real pharmacy.

I don’t know why EVERYONE isn’t switching to Capsule RIGHT NOW! Seriously their customer service is 5 stars! I was in a bind getting an Rx and Pharmacist went above and beyond to help me. Even with a personal phone call. Been with them for 2 years and have ZERO complaints and much love!

Unreliable. The last delivery of important medication the driver drove away within 30 seconds of coming to my door which wasn’t enough time for me to walk up from the kitchen. I can’t attach a video so here is a screen shot showing them already down the stairs 17 seconds after arriving. Unfortunately I did not get the medicine I needed on time

Great experience! After having many of my patients use the pharmacy’s delivery service, I opted to use it on a weekend when I knew my community pharmacy had limited hours and my capacity to go was low. The service and promptness were nothing short of amazing and absolutely exceeded my expectations! I especially enjoyed that the meds were delivered in cute reusable cardboard interlocking bags that formed a box — so cute and eco-conscious!

Amazing customer service! Not only did they process my medication quickly and efficiently, but they also recommended a coupon that saved me over $100. On top of that, they saved me so much time by eliminating the need to visit the pharmacy and wait in line. Capsule gets it.