Cal West Pet Hospital

I have been taking my pets here for 8-10 years. I mainly see Dr. Palm and Dr. Jurberg but have seen other vets who were also very helpful. They have been given my pets expert medical service with so much care and compassion. Dr. Palm without a doubt saved my dogs life over 2 years ago and I will remain forever grateful. I have had 3 pets pass on there and the whole staff was so compassionate, even making me prints of their paw prints which I treasure. The office staff are very kind and helpful. This place is the best. I so appreciate them!

We rescued a pup from SPCA Vacaville and we went back a couple of weeks later for vaccinations and met the vet Kelly Palm. She was nice and very helpful. Well guess what... She is the vet at Cal West! She personally came out and apologized since our appointment was running late. Again very nice and helpful. She even remembered us from SPCA! The experience here is a little different. Since they are small (and maybe because of Covid) they come out to your car after you call them and check in, and then take your pet inside while you wait . I trust Kelly with my pup knowing he is in good hands.

I’ve been coming here since I adopted my doggie from the shelter. Due to COVID they don’t allow anyone in their waiting room so you call and tell them and they come get your pet. The vet then calls you with a diagnosis. Always had a good experience but this time my pet needed tests and he accidentally peed himself and they brought him to me wet. Would have been nice if they would have wiped him but they didn’t so I had to wash my car covers and jacket. Just would have been cleaner for them to wipe with a towel or paper towels, something. Especially if you spend almost a grand in the visit. Jeez.

As a member of the Barney and Russem veterinary diaspora, Cal West was a sanctuary. The staff was very kind and helped me get the insulin my cat has had for almost a decade after being extorted by new owners at the previous business. Every individual I communicated with was respectful and understanding. Thanks for the pleasant experience in a hurried moment.

I cannot say enough good things about this office. Our vet is AMAZING. They always tell you all the options for treatment and the price tag. They will even tell you when you can get prescriptions cheaper online. We had to unexpectedly put our "baby" to sleep today. Everyone was so compassionate. They gave me alone time with him, let me be with him while he.passed, and hugged me while I cried after he was gone. When we had to put.our dog to sleep because he had advanced cancer, they sent us a plaster cast of his paw print, and an ink.one. They are in his memorial shadow box to this day. They never make you feel horrible when.you have an impossible decision to make. I love this place and all of the people, from the receptionist and techs to the vets.