Buffalo Crossings Healthcare & Rehabilitation Center

My mom went to rehab at Buffalo Crossings after she recently had a stroke. Based on the good reviews I insisted she go there. What a mistake. The nurses hardly checked on her. The staff was not friendly or helpful. After we complained about the care, her room was moved & the staff in the new section was nicer. OT was constantly done in her bathroom. PT wasn’t much better. She was rarely taken down to the PT room, they kept doing little things in her room. They barely got her walking & she was very motivated. I was so frustrated. Food was terrible. She kept saying “they just want to shut your door & forget you are here.” Awful experience. At the lowest, loneliest part of your life a little compassion & kindness goes a long way. Our family will never be back to this place. We c

Update: spoke with UM Cassandra and DON Sara. Had a great informative conversation and all the miscommunication and barriers has been cleared and sorted out. With the coordination of help , I was finally able to speak with my dad. Also spoke with Dawn in admissions and she also assisted in coordinating a conversation with my father, she also provided valuable information on the process there . This place is gorgeous! Therapy room is incredible! Such a clean modern facility! How the care is there … NO CLUE! My father has been there going on week 2 for short term rehab. He can’t answer his phone without assistance. I have called multiple times a day to talk with nursing and NEVER can talk to someone. I have called a spoken with Dawn in admissions and now have left 2 messages and nothing !

I have had multiple experiences with rehab centers, both for my self and loved ones. I have been a patient in my home, inpatient as well as out patient and I have never had the rehab theray that I received at Buffalo Crossing. Because I hadn't heard of Buffalo Crossing until 2 days before my surgery, I took a quick tour with Todd, the Administrator. Not only was I surprised that he had time to talk to me, he took the time to personally take and show me around, introducing me to those I would probably be working with. After my tour, I put this as my number one place to go for rehab. Now that I have experienced 19 days there, I can't say one thing bad word about it. Everyone that cared for me acted professionally, respectfully, and very friendly. Not one acted like you were exp

My family and I could not be happier with the truly exceptional care my mother received during her extended stay of nearly four months at Buffalo Crossings. From the moment she arrived, the entire staff—nurses, therapists, and administrative team—was nothing short of attentive, professional, and deeply compassionate. They are not only highly skilled but also incredibly encouraging and enthusiastic, demonstrating a passion for their work. We felt they genuinely loved helping patients recover and reach their "new best". The facility itself is well maintained, comfortable, and welcoming. We highly recommend Buffalo Crossings to any family seeking the best possible rehabilitative care.

I was delighted when my husband was accepted at Buffalo Crossing upon discharge from the Specialty Hospital. I toured several facilities and Buffalo Crossing far exceeded the others. It looks more like an upscale hotel than a nursing home. The staff was responsive upon our arrival and the room was spacious and the decor was more like a home. He even has a screened porch with chairs!