Brown Health Medical Group Gastroenterology

Good luck getting to talk to anyone. The robot will constantly try to get you off the phone and will hang up on you. Years ago this was a good office, I dont know who is running their front desk now but they're atrocious at their job. Answer the phone

The receptionist was rude and not wearing a mask tho brown University is forcing everyone else too. She was the only unmasked worker and she gave me attitude for not wearing one. The MA doesnt know how to take proper blood pressure. And got mad when I pointed out that your thumb has a pulse and it interfers with detecting my pulse.

Seems like this office reputation is NOT to call a patient or just say you in a WQ waiting to be Triaged, AND they will call you. (Famous last words) After calling multiple times and stopping by the office, they in return said the referral is not for their office and said, I do not know what to tell you. And this is after waiting "3 MONTHS for a call. Not a good way to run an office! I GAVE THEM 1 START BECAUSE I HAD TO..

My doctor's office sent over a referral over a month ago. I have called lifespan GASTROENTEROLOGY on multiple occasions and they claimed they would call me back shortly. I explained to there office that I am having extreme stomach pain, I get light headed a lot, loss of appetite and if I do eat something I am vomiting it back up. They still have not returned my calls even though I explained to the office staff that answers the phone I am suffering.

Very difficult to get information from them