Brookwood Gardens Nursing & Rehabilitation Center

This place does not care about its residents. My grandpa declined faster in this nursing home than he ever did at home, and it was devastating to watch. Staff showered him with cold water and didn’t even have towels ready. They had no idea what medications he was on or even his medical history, which is terrifying for a facility that is supposed to provide medical care. That level of negligence is unacceptable. We tried to make him more comfortable by bringing blankets and a TV from home. The blankets were never used and were eventually taken away, and the TV was never put up at all. It felt like anything we did to improve his quality of life was ignored. Instead of helping him, this place made his condition worse. Watching someone you love deteriorate because of poor care is heartbreak

My mom was hospitalized at Baptist and was transferred to Brookwood Garden back in late September 2025 for physical therapy. My mom is an epileptic patient. On her first day there I specifically went to talk to the nurses to make sure that my mom was given her medication because if my mom goes without meds she will have seizures. I expressed concerns and wanted to make sure they would take care of her. They assured me they had everything and went over her medication list. It was not until the next day I could not reach my mom that I worried. My sister went to check on her since she lived closest and found my mom unresponsive and having multiple seizures. When the police were called they came and took my mom back to the hospital and after blood work found her levels were off includin

If you have a family member and you really care about him/her, I would definitely not recommend this place. There is absolutely no empathy in this place. It is very disappointing when you think your loved one is receiving the care he deserves and you find out different. My brother was sent there for rehabilitation due to months of being bedridden while recuperating from a Pulmonary Embolism. Once he started to walk they did not want him there any longer. They waited until I left out of town to send him to the hospital on his birthday. I sent my brother Donuts with coffee and balloons that morning. They sent him to the hospital with his balloons. Supposedly, he was sick. Why would you send him with balloons to the hospital? When I spoke to the nurse In the ER, she mentioned She wa

This place is awful I went to go see my grandma. There was a foul stench in the room, and I realized that the guy at the far end of the dining table, was not showing any signs of life.. WE LITERALLY DINED WITH A CORPSE

My Mother was in hospice. The staff took excellent care of our mother in her passing. Special thanks to the Director of Admin Yalile Moreno, Barbra who made us feel like we were part of their family. RN Giovanni, CNA Alex, and the staff took excellent care of our Mother. Director of Activities Ana, Heidi, and the staff were not in direct contact with my mother but would stop by and ask how she was doing, or if we needed coffee or help. They went the extra mile to help us in the 2 months we were there, The residents that were also there were very nice and would ask if okay to pray for our Mother and others would ask if we would like to play board games. Very much recommend Brookwood Gardens. Thank you for all your support and help and allowing us to be a part of your family, in these hard t